本店设有“退换货保证”，为消费者提供最好的保障。如果客户在收到产品后7天内发现产品有问题，需要退货，可以在“订单历史”中选择相关订单，点击“报告产品问题”来处理问题或缺少的产品。每张购物收据限换货一次，但不可退款。可致电索取资讯。

以下情况不予办理退换货安排：

1. 产品已被打开或使用（例如包装胶带或包装盒已被撕下）

2.货物包装不良、损坏、不完整

3. 任何折扣商品、清仓商品或不退货的促销商品

4. 任何免费赠品、配件和试用装礼物

5.、未出示产品销售清单或购物收据

6. 已换货一次的

 

退货前，我们必须检查并核实退货情况。如果我们发现情况不符合上述退货规则，所有退货将不予退还。退货后，客户将承担原始订单的运费和手续费（如有）；带来不便敬请谅解。若退货时附赠促销礼品或特购商品等，也必须将商品退回。否则，退货将不予处理。如发现退回产品不符合本公司退货条款，将不予处理。对于造成您的不便，我们深表歉意。

 

Our store has a "Return and Exchange Purchase Guarantee" to provide the best guarantee to consumers. If the customer finds a problem with the product and needs to return it within 7 days after receiving the product, you can select the relevant order in the "Order History" and click "Report Product Problem" to deal with the problem or missing product. Each shopping receipt is limited to one exchange, but no refunds are available. Calls for information are available.

The following situations will not be subject to exchange processing arrangements:

1. The product has been opened or used (for example, the packaging tape or box has been torn off).

2. The goods are poorly packaged, damaged, or incomplete.

3. Any discounted item, clearance item, or sale item that shows no return.

4. Any freebies, accessories, and trial-size gifts.

5. Failure to present the product sales list or the shopping receipt has been exchanged once.

 

Before returning, we must check and verify the return. If we find that the situation does not meet the above return rules, all returns will not be returned. Upon return, the customer will bear shipping and handling charges (if any) for the original order; sorry for the inconvenience. If you return the product with promotional gifts or special purchase products, etc., you must also return the product. Otherwise, the return will not be processed. If it is found that the returned product does not meet the company's return terms, it will not be processed. We apologize for the inconvenience.