本店設有“退換貨保證”，為消費者提供最好的保障。如果客戶在收到產品後7天內發現產品有問題，需要退貨，可以在「訂單歷史」中選擇相關訂單，點擊「報告產品問題」來處理問題或缺少的產品。每張購物收據限換貨一次，但不可退款。可致電索取資訊。

以下情況不予辦理退換貨安排：

1. 產品已被打開或使用（例如包裝膠帶或包裝盒已被撕下）

2.貨物包裝不良、損壞、不完整

3. 任何折扣商品、清倉商品或不退貨的促銷商品

4. 任何免費贈品、配件和試用裝禮物

5、未出示產品銷售清單或購物收據

6. 已換貨一次的

 

退貨前，我們必須檢查並核實退貨情況。如果我們發現情況不符合上述退貨規則，所有退貨將不予退還。退貨後，客戶將承擔原始訂單的運費和手續費（如有）；帶來不便敬請諒解。若退貨時附贈促銷禮品或特購商品等，也必須將商品退回。否則，退貨將不予處理。如發現退回產品不符合本公司退貨條款，將不予處理。對於造成您的不便，我們深表歉意。

 

Our store has a "Return and Exchange Purchase Guarantee" to provide the best guarantee to consumers. If the customer finds a problem with the product and needs to return it within 7 days after receiving the product, you can select the relevant order in the "Order History" and click "Report Product Problem" to deal with the problem or missing product. Each shopping receipt is limited to one exchange, but no refunds are available. Calls for information are available.

The following situations will not be subject to exchange processing arrangements:

1. The product has been opened or used (for example, the packaging tape or box has been torn off).

2. The goods are poorly packaged, damaged, or incomplete.

3. Any discounted item, clearance item, or sale item that shows no return.

4. Any freebies, accessories, and trial-size gifts.

5. Failure to present the product sales list or the shopping receipt has been exchanged once.

 

Before returning, we must check and verify the return. If we find that the situation does not meet the above return rules, all returns will not be returned. Upon return, the customer will bear shipping and handling charges (if any) for the original order; sorry for the inconvenience. If you return the product with promotional gifts or special purchase products, etc., you must also return the product. Otherwise, the return will not be processed. If it is found that the returned product does not meet the company's return terms, it will not be processed. We apologize for the inconvenience.